Alibaba Cloud Complete Guide: From Beginner to Advanced, Essential Reading for International Users [2026]
You're evaluating cloud platforms, but finding that Alibaba Cloud information is mostly in Chinese? Or you already know you need to enter the China market, but aren't sure whether to choose the International or China site?
This guide will explain everything about Alibaba Cloud in the simplest terms.
Whether you're new to cloud computing or looking to switch from AWS or GCP to Alibaba Cloud, this article will save you countless hours of research.

What is Alibaba Cloud?
Alibaba Cloud is the cloud computing platform under Alibaba Group.
Founded in 2009, it ranks as the world's fourth-largest and Asia Pacific's largest IaaS provider in Gartner's Market Share: IaaS, Worldwide, 2025 (April 2026).
Sounds impressive, but what does this mean for you?
Why Should International Users Know About Alibaba Cloud?
Two reasons:
1. A Leading Option for the China Market
If your customers are in China, note that GCP has no regions in the Chinese mainland, while AWS's China (Beijing) and China (Ningxia) Regions are operated by Sinnet and NWCD and require a separate AWS (China) account. Alibaba Cloud is one of the main platforms serving the Chinese mainland directly.
2. Complete Chinese Language Support
Technical documentation, customer service, and admin interfaces are all available in Chinese. This matters for teams not comfortable with English technical documentation.
Alibaba Cloud vs Alibaba: Understanding the Relationship
Many people confuse Alibaba Cloud with Alibaba.
Simply put:
- Alibaba: E-commerce group (parent company of Taobao, Tmall, Alipay)
- Alibaba Cloud: Cloud services division under Alibaba
Alibaba Cloud was originally created to support the massive traffic during Taobao's Singles' Day sales. It now independently provides services to external customers, doing essentially what AWS does.
Alibaba Cloud International vs China Site: Which Should You Choose?
This is the most confusing issue for many users.
Alibaba Cloud has two completely independent systems:
| Item | International Site | China Site |
|---|---|---|
| URL | alibabacloud.com | aliyun.com |
| Account System | Independent | Independent (requires China phone) |
| Payment Methods | Visa / Mastercard / PayPal | Alipay / WeChat Pay |
| Currency | USD | RMB |
| Data Centers | Global (including Hong Kong, Singapore) | Mainly within China |
| Compliance Standards | GDPR, SOC | China Cybersecurity Law |
Recommendation for International Users
Choose the International Site.
The reasons are simple:
- No Chinese phone number required
- No Chinese ID real-name verification required
- Can pay with international credit cards
- Interface available in multiple languages
The only exception: If your service must be hosted within mainland China (e.g., ICP filing requirements), then you need to consider the China site.
For more details on the International site, see Alibaba Cloud International Complete Guide: Registration, Services, and Pricing.

Alibaba Cloud Core Services
Alibaba Cloud's product line is broad, but these are the ones you'll actually use:
Compute Services: ECS Cloud Server
ECS (Elastic Compute Service) is Alibaba Cloud's virtual server service.
Functions similar to AWS EC2.
Think of it as: renting a computer in Alibaba Cloud's data center, where you can install any system and run any program you want.
Use Cases:
- Website hosting
- App backend
- Development and testing environments
Tip for International Users: Alibaba Cloud has no Taiwan region; for users in Taiwan, Hong Kong is the geographically closest region outside the Chinese mainland, so measure actual latency from your own network.
For complete ECS setup tutorial, see Alibaba Cloud ECS Tutorial: Server Specifications, Configuration, and Pricing Guide.
Storage Services: OSS and Cloud Drive
Alibaba Cloud's storage services come in two types:
OSS (Object Storage Service)
- Enterprise-grade object storage
- Similar to AWS S3
- Ideal for storing images, videos, backup files
- Supports API integration
Enterprise users see Alibaba Cloud OSS Complete Tutorial: Object Storage Setup, Pricing, and Use Cases.
Alibaba Cloud Drive
- Personal cloud storage
- Similar to Google Drive, Dropbox
- Features large free storage capacity
- No download speed limits
Personal users see Alibaba Cloud Drive Registration Guide: Download, Usage, and Account Sharing [2026].
Network Services: CDN, DNS, DDoS Protection
CDN (Content Delivery Network)
Caches your website content to nodes around the world. When users access it, they read from the nearest node, making it faster.
According to Alibaba Cloud's documentation, its CDN has 2,300+ nodes covering all 31 provincial-level regions in the Chinese mainland, and 3,200+ nodes globally.
DNS (Domain Name Service)
Points your domain name (e.g., example.com) to your server IP.
Supports smart resolution: automatically directs users to the nearest server based on their location.
DDoS Protection
Basic protection (Anti-DDoS Origin Basic) is free and provides up to 5 Gbps of mitigation for ECS; the actual threshold varies by instance type. High-defense services are paid separately.
For detailed setup, see Alibaba Cloud CDN and DNS Tutorial: Acceleration Setup and DDoS Protection Guide.
Enterprise Services: Enterprise Email
Alibaba Cloud provides enterprise email services with custom domains.
Deeply integrated with DingTalk, suitable for companies already using the Alibaba ecosystem.
The China-site free edition provides 50 accounts with 5 GB per mailbox, and the applying Alibaba Cloud account must complete real-name verification first.
For email setup steps, see Alibaba Cloud Enterprise Email Tutorial: Setup, Pricing, and Complete Review.
AI Services: Tongyi Models and Bailian Platform
Alibaba Cloud's AI services have developed rapidly in recent years.
Tongyi Qianwen (Qwen)
Alibaba Cloud's self-developed large language model family. Chinese language understanding is its strength.
Bailian Platform
An AI application development platform similar to AWS Bedrock. Already integrated with popular open-source models like DeepSeek.
For Tongyi and Bailian details, see Alibaba Cloud AI Services: Tongyi Models, Bailian Platform, and DeepSeek Integration.

So many services, don't know where to start? Schedule a free consultation and let us help clarify your needs.
Alibaba Cloud Registration Tutorial for International Users
The International site registration process is actually quite simple.
Step 1: Go to the International Site
Open your browser and enter alibabacloud.com.
You can switch languages in the top right corner.
Step 2: Click "Free Account"
There's a "Free Account" button in the top right corner of the homepage. Click it.
Step 3: Choose Registration Method
You can register with email or phone number.
We recommend using a company email for easier management later.
Step 4: Fill in Basic Information
- Country/Region: Select your country
- Fill in password (at least 8 characters, including uppercase, lowercase, and numbers)
- Check the agreement checkbox
Step 5: Verify Email
Alibaba Cloud will send a verification email to your inbox.
Click the link to complete verification.
Step 6: Set Up Payment Method
Bind Visa, Mastercard, or PayPal.
Adding a card triggers a verification charge of up to USD 1.00, which Alibaba Cloud says it starts refunding within 24 hours.
Real-Name Verification Notes
Real-name verification on the International site is optional.
You can use most services without real-name verification.
If verification is needed, you can use your passport—no Chinese ID required.
Common Registration Issues
Q: Not receiving verification email? Check your spam folder, or try resending.
Q: Credit card verification failed? Confirm your card is enabled for international transactions. Some banks require a phone call to enable this.
Q: Do I need a Chinese phone number? Not for the International site. If the system asks for a Chinese phone number, you may have gone to the wrong site (aliyun.com).
Alibaba Cloud Pricing and Costs
Alibaba Cloud has two billing methods:
Pay-as-you-go
Pay for what you use, billed hourly.
Pros: Flexible, can stop anytime Cons: Higher unit price
Suitable for: Testing environments, applications with variable traffic
Subscription (Prepaid)
Pay in advance, similar to a lease.
Pros: Fixed cost for long-term, stable workloads Cons: Need to estimate usage, pay upfront
Suitable for: Production environments, applications with stable load
Common Service Price Reference
Unit prices vary by region, specification, and billing method, so check the official pages directly: for ECS (for example, 2 cores 4GB in Hong Kong), use the official pricing calculator to compare pay-as-you-go and subscription costs; for OSS storage fees, see the OSS pricing page; for CDN traffic fees, see the CDN pricing page; DNS has a free tier.
Hidden Costs to Watch
Many people only look at instance costs and forget these:
- Traffic fees: Outbound internet traffic costs money
- Snapshot fees: Automatic system backups cost money
- Cross-region transfer fees: Transferring data between regions costs money
We recommend checking your bill weekly to avoid unexpected overages.
Can't understand your cloud bill? Alibaba Cloud has many billing items, and it's easy to overspend. Free bill health check, we'll help you find ways to save money.
Alibaba Cloud vs AWS vs GCP: Three Major Cloud Comparison
This is the most frequently asked question.
Global Coverage
| Platform | Global Regions | China Regions |
|---|---|---|
| AWS | 39 | 2 (requires separate account) |
| GCP | 43 | 0 (unavailable) |
| Alibaba Cloud | 31 | Most comprehensive |
All three providers keep adding regions. Check each vendor's global infrastructure page for current counts.
Conclusion: If your target market is China, Alibaba Cloud is the best choice.
Price Comparison
Unit prices vary by region, specification, billing method, and promotion, so compare the three providers under the same conditions in each official pricing calculator.
And price isn't the only consideration. AWS and GCP have more mature ecosystems with more third-party tool integrations.
Technology Ecosystem
| Aspect | AWS | GCP | Alibaba Cloud |
|---|---|---|---|
| Documentation Quality | Best | Best | Good |
| Community Resources | Most abundant | Abundant | Less (in English) |
| Third-party Integrations | Most | Many | Fewer |
| Chinese Support | Good | Good | Best |
Recommendations for International Users
Choose Alibaba Cloud when:
- Main customers are in China
- Need data centers within China
- Team prefers Chinese technical documentation
Choose AWS/GCP when:
- Customers are worldwide
- Need rich third-party tool integrations
- Team is familiar with AWS/GCP ecosystem
- Have specific data compliance requirements

AWS, GCP, or Alibaba Cloud—everyone has different recommendations. Which should you choose? Schedule a free consultation and tell us your needs. We'll give you unbiased advice.
FAQ
Q1: What is Alibaba Cloud?
Alibaba Cloud is the cloud computing platform under Alibaba Group, providing cloud services including servers, storage, databases, and AI. Fourth globally and first in Asia Pacific by IaaS market share (Gartner, 2025).
Q2: What's the difference between Alibaba Cloud and Alibaba Cloud Drive?
Completely different products.
- Alibaba Cloud: Enterprise-grade cloud service platform (like AWS)
- Alibaba Cloud Drive: Personal cloud storage (like Google Drive)
Alibaba Cloud Drive is an Alibaba Group consumer product (operated by Hangzhou Duanqu Network Media Technology Co., Ltd.), and its accounts are separate from Alibaba Cloud's.
Q3: Can international users use Alibaba Cloud?
Yes.
International users use the Alibaba Cloud International site (alibabacloud.com), where they can register, pay, and use all services normally.
Q4: What's the difference between International and China sites?
Main differences:
- Account system: Completely independent, not interoperable
- Payment methods: International site uses credit cards, China site uses Alipay
- Data center locations: International site has global data centers, China site mainly within China
- Real-name verification: China site mandatory, International site optional
International users should choose the International site.
Q5: What if Alibaba Cloud goes down?
Taking ECS as an example, its SLA commits to at least 99.975% monthly uptime for a single instance and 99.995% for multi-zone deployments.
If you encounter downtime:
- First check the Alibaba Cloud status page (status.alibabacloud.com)
- Confirm whether it's a platform issue or your configuration issue
- If it's a platform issue, wait for official fix
- Afterward, you can apply for SLA compensation
Recommendation: Important services should have multi-region backup. Don't put all eggs in one basket.
Q6: Is Alibaba Cloud secure?
Alibaba Cloud has passed multiple international security certifications:
- ISO 27001 (Information Security Management)
- SOC 1/2/3 (Service Organization Controls)
- PCI DSS (Payment Card Industry Data Security Standard)
But security on any cloud platform is a "shared responsibility":
- Alibaba Cloud is responsible for: Infrastructure security
- You are responsible for: Account security, data encryption, access control

Next Steps
If you're:
- Evaluating whether Alibaba Cloud is right for your business
- Looking to understand cloud deployment for the China market
- Comparing Alibaba Cloud with other platforms
Schedule a free consultation and we'll respond within 24 hours.
All consultation content is completely confidential, with no sales pressure.
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References
- Alibaba Cloud Official Website - https://www.alibabacloud.com
- Gartner Magic Quadrant for Cloud Infrastructure and Platform Services, 2024
- Alibaba Cloud International Documentation - https://www.alibabacloud.com/help
- Alibaba Cloud Service Level Agreement (SLA) - https://www.alibabacloud.com/help/legal/sla
- Synergy Research Group - Cloud Infrastructure Services Market Share, 2024
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